How to Order Custom Challenge Coins in 5 Simple Steps

One of the most common things we hear from first-time buyers is some version of: "I didn't know it was this easy." The process of ordering custom challenge coins has a reputation for being complicated — lots of back-and-forth, confusing pricing, endless decisions. We've worked hard to make it the opposite of that.

Here's exactly what happens when you order from Honest Coins LI, from the moment you reach out to the day your coins arrive. Five steps. No mysteries.

Step 1: Request Your Free Quote

Start by reaching out through our website with the basics: your department or unit name, the quantity you need, your general design idea (even rough — a logo, a badge, a patch image is fine), and any specific details like motto, dates, or badge numbers you want included.

You don't need a finished design. You don't need to know exactly what size or plating you want. You just need a starting point. Our team — fellow first responders and veterans — will take it from there and ask the right questions to fill in the blanks.

Step 2: Work With Our Design Team

Once we have your information, our designers get to work. Within approximately 48 hours, you'll receive a detailed 3D design proof showing exactly what your coin will look like — both sides, with accurate colors, plating, and dimension.

This is free. All of it. The artwork, the design time, the proof — included at no charge. And if you look at that proof and want changes, we make them. As many times as it takes. There's no revision fee, no "three revisions maximum" policy. We're not done until you're satisfied.

Step 3: Approve Your Design

When the design is right, you give us the go-ahead. This is the point of no return — once you approve, production begins. So take your time here. Look at both sides carefully. Check the text for typos. Make sure badge numbers and dates are correct. Show it to your chief or commander if you need a second set of eyes.

We'll never rush you through an approval. A coin that's going to be carried for years — or presented at a retirement ceremony, or left at a memorial — deserves a second look.

Step 4: Production

After approval, production takes approximately 14 business days. Your coins are die-struck, plated, filled, finished, and quality-checked during this window. We keep you updated — you won't be left wondering what's happening with your order.

If you have a hard deadline — a ceremony date, a retirement dinner, a deployment window — tell us up front and we'll do everything we can to work around it. We're not a faceless fulfillment center. We're a small team, and communication is something we take seriously.

Step 5: Free Delivery to Your Door

Your coins ship free anywhere in the United States. We'll send tracking information as soon as your order ships. When the package arrives, open it carefully — we package our coins to survive the journey, but it's always a good moment when you see them for the first time.

Most customers tell us the coins look even better in person than in the proof. That's the goal. Every time.

What Does It Cost?

Our pricing is completely all-inclusive: 50 coins at $10 each ($500 total), 100 coins at $7 each ($700 total). That covers any size from 1.75" to 2.25", any thickness from 1mm to 4mm, 3D on both sides, any plating, unlimited colors, free artwork, free unlimited revisions, and free US shipping. One price. Nothing hidden.

Ready to Start?

You've got the whole picture now. The process is straightforward, the pricing is transparent, and you'll be working with a team that genuinely understands what you're making and why it matters. Head to HonestCoinsLI.com and let's get started on your coin.